Africell’s 2024 Pledge: Community Support and Enhanced Customer Satisfaction
At their 2024 Annual Management Retreat, Africell Sierra Leone made bold commitments, reinforcing their dedication to community empowerment and elevated customer experiences.
Top executives unveiled a strategic vision centred on community development, affirming Africell’s unwavering focus on uplifting underserved areas across Sierra Leone. CEO Shadi Gerjawi highlighted their intertwined success with community prosperity, underscoring the importance of contributing to local growth for sustainable business expansion.
Africell’s initiatives span education, healthcare, infrastructure, and economic empowerment, aiming to create enduring positive change and elevate living standards.
The telecom giant also unveiled innovative strategies to enhance user satisfaction, promising advanced technology and personalized services for seamless connectivity. Godfrey Efuerhobo, the Group’s Chief Commercial Officer, emphasized adherence to global best practices for operational efficiency, regulatory compliance, and market competitiveness.
Minister Salima Mornorna Bah reiterated the government’s partnership with Africell, acknowledging their pivotal role in advancing the nation’s digital landscape and fostering connectivity for all citizens. Africell’s extensive network and commitment to digital inclusion align seamlessly with the government’s vision for nationwide access to essential digital services.
